Contact Support

You new help or assistance? Save time by starting your support request online or by mail to: support@dataservices.solar and we'll connect you to an expert.

You can call us on the following numbers: +49 541 3859 4554 und +356 79 567 034

Whatsapp Nummer: +356 79 612 347

We can contact you back in German or English.

In case you are an existing customer please mention your Enecsys Gateway Serial Number. It has the format: 2000xxxxxx

New features activated

We introduced some new and frequently requested features: We extended the REST APIs with the xls parameter to allow the customer to download the table in Excel format. For example: http://www.dataservices.solar/SolarWeb/SolarREST.aspx?sn=2000010466&c=xls The customer can now request a backup of his data…

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Production per day, week or month – per system or inverter

If you want to display your production per day, week or month you can use the page cchart.aspx. The full URL is: http://www.dataservices.solar/SolarWeb/cchart.aspx cchart.aspx supports a couple of get parameters: Define Serial Number (of Gateway or Inverter) You can add a single…

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Display Enecsys Inverter performance data with Aloaha PowerBars

With the URL http://www.dataservices.solar/SolarWeb/PowerBars.aspx you can display various performance values of your Enecsys Inverters. With the overview page http://www.dataservices.solar/SolarWeb/overview.aspx you get several bars on one screen or with http://www.dataservices.solar/SolarWeb/graphs.aspx you can browse between the various charts and pages. Check it out for example…

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Display todays production per Enecsys inverter

It is very easy to display the performance per Enecsys inverter in a simple chart. This might be important to see if one inverter is defect/not producing or simply under performing http://www.dataservices.solar/SolarWeb/PowerBars.aspx?&sn=YOUR_GW_SERIAL&c=today Replace YOUR_GW_SERIAL with the serial number of your…

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